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SYMPTOM An unparseable date exception is raised when the used java version in designer and runtime is not the same. For instance when user in Java 8 trie...

SYMPTOM When connecting to a JDBC database, an error message similar to the following ones is displayed. Example 1: 1 java.lang.UnsupportedClassVersionE...

SYMPTOM When using DB2 as Runtime Log Database, deletion of sessions are not working properly, or is partially performed.   SOLUTION Check if the fo...

SYMPTOM When starting the Runtime, it stops immediately or a few seconds later.   When launched as a Windows or Linux service, the service stops afte...

SYMPTOM You installed a Runtime on MAC OS, and you notice that Runtime's startup is very slow, as well as executing sessions. For instance, instead o...

SYMPTOM After purging sessions from the Runtime's H2 log database, the "stambiaRuntime\sessions\internalDb\sessionLogs.h2.db" file does not ...

SYMPTOM The Runtime, configured as a Windows Service, cannot start. The following error (or similar) can be found in Windows' event logs: A timeout w...

SYMPTOM When trying to start the Runtime, the following error message is displayed on the standard output and/or in the log file "com.indy.engine.420...

SYMPTOM When trying to start the Runtime, it crashes instantly. The error is as follows: Exception in thread "main" java.lang.UnsupportedClassV...

SYMPTOM From time to time you have different deliveries executed via startdelivery script that fail with an error like this : java.io.FileNotFoundExceptio...